Integritetspolicy

Unless defined below capitalized terms used in this Privacy Policy shall have the meanings ascribed to them in the Terms of Use.

Poweraware AB  is committed to protecting the privacy of its customers and maintaining your trust and confidence is one of Poweraware AB’s highest priorities.

To provide you with the best experience possible while using the Website, upon purchase of products from this website, upon interaction with support services, upon subscribing for newsletters and other marketing and other interactions between you and Poweraware AB , you may from time to time provide Poweraware AB with personally identifiable information (“Personal Data”) that Poweraware AB collects and processes.

Poweraware AB is committed to collect and process Personal Data only in accordance with its rights and responsibilities under the applicable laws and regulations, including the European Union’s General Data Protection Regulation (“GDPR”).

The basic principles under GDPR are that Personal Data shall be:

  1. processed lawfully, fairly and in a transparent manner in relation to individuals;
  2. processed only for specified, explicit and legitimate purposes and not processed in a manner that is incompatible with those purposes;
  3. processed only in a way that adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
  4.  accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that Personal Data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
  5. processed for no longer than is necessary for the purposes for which the Personal Data are processed; and
  6. processed in a manner that ensures appropriate security of the Personal Data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures.

This Privacy Policy explains Poweraware’s  AB Data collection and processing practices. 

Please read this Privacy Policy before using the site or submitting any Personal Data.

The Website contains links to third party sites or functionalities, which are not subject to this Privacy Policy. Poweraware AB  does not endorse and is not responsible for the privacy practices or the content on such third party sites or functionalities.

 

1. COLLECTION AND PROCESSING OF PERSONAL DATA

Please note that you need to provide Poweraware AB with certain Personal Data if you would like to purchase products directly from Poweraware AB (see also the Terms for Purchase ), if you would like to subscribe for Newsletters or Marketing and in some cases when you contact the support or customer service.

If you choose to withhold any Personal Data requested by Poweraware AB for such purposes, it might not be possible for Poweraware AB to accept your purchase of products, subscription for Newsletters or Marketing or solve the matter that you would like to have solved by the support or customer service.

Poweraware AB collects and processes Personal Data in accordance with this Privacy Policy.

 

1.1            UPON PURCHASE OF PRODUCTS

The types of Personal Data that Poweraware AB collects and processes upon purchase of products consists of the following for the following purpose and time periods:

Personal Data type

Legal Ground and Purpose

Personal Data Retention Period

Your name

Your shipping and billing address

Your mobile phone number

Your e-mail address

For the necessary purpose of fulfilling Poweraware AB obligations related to the purchase, such as processing orders, perform delivery of the products, provide product warranty, resolving disputes, collecting payments, handling claims, withdrawals and repayment, and for compliance with legal obligations (such as book keeping).

For the time needed to fulfill Poweraware AB’s obligations, including facilitating warranty obligations.

IP-address

For the necessary purpose of fulfilling Poweraware AB obligations related to security and fraud prevention.

For the time needed to fulfill Poweraware AB’s obligations towards law enforcement authorities and banks.

1.2            UPON ACCEPTANCE OF SUBSCRIPTION OF NEWSLETTERS AND MARKETING

The types of Personal Data that Poweraware AB collects upon subscription of Newsletters and Marketing:

 

Personal Data type

Legal Ground and Purpose

Personal Data Retention Period

Your e-mail address

IP-address

After receipt of your consent, Poweraware AB reserves the right to process the Personal Data for the following purposes: sending product information, special offers, running competitions, conducting market research, measuring interest in and improving Poweraware AB’s website, products and services via email, SMS, Push notification in apps or similar digital communication.

Until withdrawal of consent. Please note however that for administrative purposes this might take up to thirty days.

 

1.3            UPON CONTACT WITH SUPPORT OR CUSTOMER SERVICE

The types of Personal Data that Poweraware AB collects upon your contacts with support or customer service:

 

Personal Data type

Legal Ground and Purpose

Personal Data Retention Period

Your e-mail address and other information you voluntarily provide upon contacts with support or customer service.

For the necessary purpose of fulfilling Poweraware AB’s obligations related to the contact, such as handling claims, withdrawals and repayment.

For the time needed to fulfill Poweraware A’s  obligations.

 

1.4            UNSOLICITED PERSONAL DATA

Any Personal Data related to you that you voluntarily choose to provide in any open areas of the Website, such as forums, commentary sections etc. are deemed to be given under the consent that Poweraware AB has the right to process such Personal Data until further notice from you and you are informed that such Personal Data may be available to any other visitor of the Website and that Poweraware AB may have difficulties, or even not being able, to keep track of such Personal Data.

If you therefore would like Poweraware AB to take action in accordance with what is set out in Section 3 below, Poweraware AB may request you to provide information about where such Personal Data is located to take appropriate actions.

 

2. THIRD PARTIES AND PERSONAL DATA TRANSFER

Except as provided in this Privacy Policy, Poweraware AB will not intentionally disclose your Personal Data to third parties without your consent. Poweraware AB may however disclose information to third parties, for them to process the same, in the circumstances set out below.

2.1            POWER AWARE AB SERVICE PROVIDERS

Poweraware AB works with third party service providers who provide (i) Website and application development, hosting, maintenance, e-mail servers, and other related services, (ii) order fulfillment, payment fulfillment, product shipment, after sales services, support services and other related services, (iii) services related to the sending of E-mails, Newsletters, providing Marketing and other related services, and (iv) financial services, bookkeeping services and audits and other related services.

Such third parties may receive access to your Personal Data in order for them to provide the intended services for Poweraware AB. Poweraware AB will however limit the Personal Data provided to such third parties to what is reasonably necessary for such third parties to perform their obligation in relation to Poweraware AB, and always subject to obligations of confidentiality.

2.2            LAW ENFORCEMENT AND LEGAL PROCESSES

Poweraware AB may disclose Personal Data if required to do so by applicable laws, court orders, judicial and government subpoenas or warrants, or otherwise to cooperate with law enforcement or other governmental agencies.

Furthermore, Poweraware AB reserves the right to disclose Personal Data that Poweraware AB believe is appropriate or necessary to take actions to protect Poweraware AB  and others from fraudulent, abusive or unlawful use or activity, to investigate and defend Poweraware AB from third party claims or allegations and to protect Poweraware AB business and legal rights, enforce contracts or protect the rights, property or safety of others.

2.3            CHANGE OF OWNERSHIP

Personal Data may be transferred to an acquirer or assignee as part of a sale of the business of Poweraware AB, either in whole or in part, for the sole purpose of continuing the business subject to such sale and only of the recipient of such of the Personal Data commits to a Privacy Policy with terms materially consistent with this Privacy Policy.

2.4            PERSONAL DATA TRANSFER

Poweraware AB may transfer Personal Data to service providers, as stated in Section 2.1 above, located outside of the EU reasonably necessary for such service providers to perform their obligation in relation to Poweraware AB. Poweraware AB will however at all times comply with GDPR requirements providing adequate protection for the transfer of such Personal Data to such third countries and will try to minimize such transfer.